Communicating Outside of NASAWorld

Successful science communication: A case study, Ars Technica

"It is no secret that, in general, i.e. outside of dedicated science reporting venues and the occasional medical report on the evening news, the scientific community does a craptastic job of communicating with the general public. While I think we at Nobel Intent do it admirably, we are but an infinitesimal sliver in the pie of science. A report that appeared in a recent edition of the Proceedings of the National Academy of Sciences highlights a case study of effective science communication and deconstructs it to show what parts may be generally applicable to other areas of science."


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In the science, planetary, astronomy and earth observations areas, NASA does a pretty good job on communications. Hubble and the past several Mars missions are good and positive examples.

Within Human Spaceflight, communications is an area that is not taken seriously. They bring in people with no background in NASA and none in communications, and make political assignments, thinking its probably the least important area to pay attention to.

Shuttle is passable but barely so, and then only because NASA Public Affairs highlights launches.

ISS is for all practical purposes non-existent to the public. Few inside or outside of NASA seem to understand what it is, how it functions, or what its for.

The Constellation people never seemed to know for themselves what their goals were, and they certainly never succeeded in communicating anything cohesive to others.

I know many folks inside and outside of NASA who can do this and do it with passion. But they need institutional support from the bureaucracy and establishment of outreach as a priority. Too often it is underfunded and overlooked, but it can really help advance the cause of space affairs if done right.

@ Frank.
Within SMD, the missions competed via AO's, Education and Public Outreach is supposed to be 2% of the mission budget. Not sure what the requirement is for directed SMD missions. And completely not sure of what goes on in SOMD, ESMD, or Aero. Anyone?

Excellent article on the NASA space sciences education and outreach program here:
http://adsabs.harvard.edu/full/2004ASPC..319..423R

All NASA elements are supposed to be contributing a % of every program budget line item to education and outreach.

Its a bit difficult to track how communications, outreach and education money is spent in support of HSF since there are many facets.

SOMD says they spend their % largely through 'in-kind services', which means since it costs them $ to keep an ISS in orbit with astronauts on board, since the astronauts talk to schools, the cost of flight operations and the cost/value of the astronaut's time counts as a significant part of their % contribution.

Headquarters SOMD maintains a small staff supporting education and outreach and contributes funds to public affairs and education offices.

SOMD has produced a couple products, like
the ISS Guide

http://www.nasa.gov/mission_pages/station/news/ISS_Reference_Guide.html
(seems in need of updating)

and the ISS Website
http://www.nasa.gov/externalflash/ISSRG/
which won some big awards several years ago when it was introduced.

http://spaceflight.nasa.gov/station/reference/
produced by the Public Affairs Office

Responsibility for program specific products is delegated to the Programs, ISS and Shuttle.

ISS Program has had several high ranking managers with size-able staffs in charge of this area for many years.

The major communications products the ISS Program has developed in the last several years has been their annual space calendar:

http://www.nasawatch.com/archives/2010/01/new-nasa-calend.html

and the post-increment movies shown to employees at crew return events and which astronauts use when they speak to groups around the country.

ESMD spent a lot of their education/outreach money on animations.

http://www.nasa.gov/mission_pages/constellation/main/cev.html

There were also a couple of booklets:

http://www.nasa.gov/exploration/library/exploration_101.html

http://www.nasa.gov/externalflash/spacemaps/NASA_space_map.html

over the last few years on exploration activities.

There is an excellent doctoral dissertation that reviews NASA communications and education over the last decade by a student from Fox University in 2009. You can probably find it under Google Scholar under the name Ivie, AAT 3394583.

She took a look at NASA processes over the last decade and compared what was going on against various NASA strategic plans. It seems it was hard for her to track down what was supposed to be done since one of her chief findings was that the NASA plans, managers, and products changed so frequently that there did not seem to be a goals, or plans, or products that were fixed for more than a few months at a time.

Her analysis identifies several trends. First, NASA’s education and public outreach efforts are disjointed, and appear to reflect individual preferences in education approaches designed to reach populations that are of interest to the individuals in decision-making positions rather than reflecting a systematic approach designed to meet identified goals and outcomes. And since the people in these positions come and go so frequently, and many do not seem to have any serious qualifications for their jobs, the approaches change frequently and are often inconsistent. Second, the disjointed approach leads to a lack of consistent evaluation data. Third, there was an assumption that NASA education and communication efforts were tied to national Science Technology Engineering and Math (STEM) education-related requirements and goals. No evidence was found that NASA programs were a response to national initiatives or even aimed at meeting the recommendations of national goals.

It seems its a little like brownian motion with a lot of vibration going on but no real progress. It might explain why NASA cannot seem to get the President, or Congress or the public behind its efforts. No one is even sure what the efforts are aimed at in the first place.

The bureaucracy cannot seem to overcome itself.

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